S H I P P I N G + R E T U R N S
RETURN & EXCHANGE POLICY
We hope you love everything you purchase from Meg’s Boutique NC! Please carefully review our policies below before completing your purchase.
We hope you love everything you purchase from Meg’s Boutique NC! Please carefully review our policies below before completing your purchase.
RETURNS FOR STORE CREDIT
Meg’s Boutique NC does not offer refunds to the original form of payment.
Instore:
Eligible merchandise may be returned within 15 days of purchase for store credit or exchange.
Eligible merchandise may be returned within 15 days of purchase for store credit or exchange.
Online:
Eligible merchandise must contact Meg's Boutique and ship back (providing shipping details) within 3 days of delivery date for store credit or exchange.
Returned merchandise must be:
- Unworn
- Unwashed
- Unaltered
- Free of stains, makeup, deodorant, odors, pet hair, or other signs of wear
- In its original condition with all original tags attached
Items that do not meet these requirements will not be accepted.
Customers are responsible for all return shipping costs. Original shipping charges are non-refundable.
Approved store credit will be issued in the form of a Meg’s Boutique NC gift card and will expire one year from the date it is issued.
Customers are responsible for all return shipping costs. Original shipping charges are non-refundable.
Approved store credit will be issued in the form of a Meg’s Boutique NC gift card and will expire one year from the date it is issued.
FINAL SALE ITEMS
The following items are FINAL SALE and cannot be returned, exchanged, or issued store credit:
- Jewelry
- Accessories
- Shoes
- Grab bags and mystery items
- Game Day merchandise
- Sale and clearance merchandise
- Items purchased using a discount or promotional code
- Items purchased during designated sale events or event days
- Orders placed or paid through Sezzle
Promotions and advertised sale prices are valid only during the stated promotional period and cannot be applied to previous purchases.
SWIMWEAR
Due to hygiene reasons, swimwear is final sale; however, unworn swimwear with tags and sanitary liners intact may be exchanged for a different size of the exact same item, subject to availability.
ORDER CANCELLATIONS
Once an order has been placed, it cannot be canceled. Please review your items, sizes, shipping information, and payment details carefully before completing checkout.
LOCAL PICKUP
Local pickup is available at checkout for customers in Greenville and surrounding areas.
Local pickup orders must be picked up within 14 days of purchase. Orders not picked up within 14 days will be shipped to the address provided on the order, and the customer will be responsible for a $10 shipping fee.
MAIL-IN RETURNS
Eligible returns may be mailed to:
Meg’s Boutique NC
415 Evans St
Greenville, NC 27858
We recommend using a trackable shipping method, as Meg’s Boutique NC is not responsible for return packages that are lost or damaged in transit.Please include your name and order number inside your return package so we can properly process your return.
STORE CREDIT
Gift cards issued as store credit expire one year from the date the store credit is issued.
Gift cards and store credit are non-refundable and cannot be redeemed for cash.
SHIPPING
All orders placed Monday–Thursday will be processed and shipped within 1–3 business days.
Orders placed Friday–Sunday will begin processing and ship starting Monday. Please note that during holidays, sales, launches, or periods of high order volume, processing times may be slightly longer.
Once shipped, estimated delivery is typically 3–5 business days, depending on the shipping carrier. Carrier delays are outside of our control.
Customers are responsible for providing a complete and accurate shipping address at checkout.
If a package is returned to Meg’s Boutique NC due to an incorrect or incomplete address provided by the customer, the customer will be responsible for the cost of reshipping the order.
If the required reshipping fee is not paid within 30 days of notification, the merchandise may be returned to inventory and will not be eligible for a refund or store credit.
LOST OR DELAYED PACKAGES
Once a package has been accepted by the shipping carrier, delivery is handled by the carrier. If tracking shows a delay, loss, or other delivery issue, please contact the carrier using the tracking information provided with your order.
Meg’s Boutique NC is happy to provide any order or tracking information available to assist with a carrier claim, but we cannot guarantee or control carrier delivery once a package has been shipped.
- If you receive a damaged package or your package is lost, you must file a claim directly with the carrier:
- Meg's Boutique is not responsible for any delays caused by mail carriers and will not refund shipping charges if USPS or UPS does not meet their guaranteed shipping times. Contact the carrier directly for delivery issues.
- Once an item is dropped off at USPS or UPS, it is out of our control. We have no affiliation with USPS or UPS and cannot control shipping times or delivery. Contact USPS or UPS for any issues.
DAMAGED OR INCORRECT ITEMS
We carefully inspect and package every order before it leaves Meg’s Boutique NC, but we understand that mistakes or damages can occasionally happen.
If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 3 days of delivery.
When contacting us, please provide:
We carefully inspect and package every order before it leaves Meg’s Boutique NC, but we understand that mistakes or damages can occasionally happen.
If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 3 days of delivery.
When contacting us, please provide:
- Your name and order number
- A description of the issue
- Clear photos showing the damage, defect, or incorrect item
- A photo of the original packaging, if the item appears to have been damaged during shipping
Once we review the information provided, our team will determine the appropriate resolution. Depending on the situation and product availability, this may include a replacement, exchange, store credit, or refund when appropriate.
Items that have been worn, washed, altered, or damaged after delivery are not eligible for a damaged-item claim.
Claims submitted more than 3 days after the order is marked delivered may not be eligible for replacement, refund, exchange, or store credit.
Items that have been worn, washed, altered, or damaged after delivery are not eligible for a damaged-item claim.
Claims submitted more than 3 days after the order is marked delivered may not be eligible for replacement, refund, exchange, or store credit.
WASHING & CARE
Meg’s Boutique NC is not responsible for damage, shrinking, fading, or other changes that occur after an item has been washed, dried, or otherwise cared for.
Please follow the care instructions provided on the garment label to help maintain your item’s original condition.
By completing a purchase with Meg’s Boutique NC, you acknowledge and agree to the policies listed above.